The Wilson Attitude
Kemmons Wilson, founder of the Holiday Inns, forever changed the hotel and hospitality industry with his innovative philosophies and ideas toward customer service. Today, these philosophies are not only alive and well, but have been adapted and updated as they have been applied to modern-day FBO services.
By using these original philosophies as a basis for operating modern FBOs, Wilson Air Centers have changed the aviation services industry for the better. We know you have many choices when it comes to FBOs. That’s why our priority has been and always will be you, the customer. This includes our company-wide policy of never saying “no” to a customer request. Team members are encouraged to find ways to accommodate these requests and to go to the next level if a solution is not apparent.